Common Questions: Eligibility (Go Back)

Q: How do I know I can trust Support Collectors?
A: Support Collectors has a proven track record of helping its clients in an honest, ethical and professional manner. Since 1996 we’ve helped thousands of parents just like you collect their child support and spousal support. In fact, many of our clients have even taken the time to write letters describing their experiences with Support Collectors.  You can view these testimonials on our website.  Support Collectors is licensed and bonded as required by a number of states and we have an A+ rating with the Better Business Bureau. We encourage you to check out our record.

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Q: How do I know if I'm eligible for help from Support Collectors?
A: You are eligible If you meet these requirements:
  • There is a court order awarding you child support or spousal support (alimony);
  • You are not currently receiving TANF or other public cash assistance; and
  • You are owed at least $5,000 in child support and/or spousal support.
If you’re eligible you can get started now!

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Q: My children are over 18, can you still help me?
A: Yes.  In most states the unpaid child support is still legally owed and can be collected. In fact, these are often the best type of case since the non-custodial parent has had more time to increase earnings, acquire assets or invest in a retirement account.  Interestingly, about half of the state government child support agencies won’t open a case for you if your children are emancipated.

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Q: Can Support Collectors help me even if I already have a case open with my government child support office?
A: Yes, you have the right to hire a private child support enforcement agency even if you’re already receiving services from a government agency. Additionally, your government agency can't close your case with them simply because you’ve also chosen to work with a private agency. Support Collectors maintains cooperative relationships with public agencies nationwide to ensure seamless and coordinated enforcement.

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Q: Can Support Collectors help me even if my government child support agency closed my case with them?
A: Probably. When a government child support agency closes your case, it only means that you’re no longer their customer and they’re no longer providing any services to you.  It does not necessarily mean you are no longer owed any support.  Government child support agencies have the authority to close cases for any number of reasons.  The most important question is whether you’ve received all the support you’re owed.  If not, then contact Support Collectors today.

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Our clients say...

If you are frustrated with the county child support offices and are getting nowhere with them, I would strongly recommend contacting Support Collectors "the child support people" for assistance. You have nothing to lose and much to gain by making one phone call.
- Michelle C., Minnesota
Collected $18,000

Many Thanks for all your hard work and outstanding efforts in collecting over $100,000 in back maintenance and child support from my deadbeat dad ex-husband. You did what so many said could not be done and had it not been for your diligence and knowledge of family law it would not have been possible.
- Peggy K., Missouri
Collected $22,000

I am writing to personally thank you for the outstanding job you've done while working on my case. In the beginning I was skeptical of what could actually be done by you or anyone. Before contacting your agency, I had already jumped the usual hoops of going through the county and even hiring my own lawyer to get support enforced.

When I contacted your company, I had viewed it as my last option with nowhere to turn to for help that was within my means...It wasn't until the economic shift of the downsizing trend affected me and left me without a job, that I truly felt helpless. Then you stepped in, and got results within a few weeks!

I cannot thank you enough for all of your hard work, and the immediacy of getting the ball rolling in the beginning where I actually got a monthly check! As you know, recently you were able to secure a lump sum settlement resulting in a $20,000.00 check! AMAZING!
- Laura H., Indiana
Collected $20,000