Privacy Policy
This is the web site of Support Collectors.
Our postal address is:
PO Box 131
Champlin, MN 55316
We can be reached via e-mail at info@supportcollectors.com or you can reach us by telephone at 1-888-729-6661
Protecting your privacy is extremely important to Support Collectors. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Support Collectors Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Why we collect personal information
We collect personal information to enroll you in our service. The information we require is the absolute minimum necessary. Support Collectors uses your personal information to provide you with superior customer service, and to communicate with you regarding your case. In addition, we use your personal information to keep you up to date on the latest service announcements, feature updates, special offers, and other information we think you would like to hear about.
How we collect personal information
We collect information about you at the time you sign up for our service. In addition, when you sign up for a new Support Collectors service, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
When we disclose personal information
Because the ability to communicate with our clients during any part of our invoolvement in your case is absolutely essential, your personal information may be shared with other Support Collectors employees. They will protect your personal information in accordance with the Support Collectors Privacy Policy. Support Collectors will not share your personal contact information with other companies unless you specify otherwise.
Support Collectors works with other companies that help us provide Support Collectors services to you, and we may provide your personal information to these companies. For example, should we need to forward written documents to you we give shipping companies this information so they can deliver more efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Support Collectors’ policies.
How we protect your personal information
Support Collectors safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
The Support Collectors web site uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To sign up for Support Collectors’ service you must use an SSL-enabled browser. This protects the confidentiality of your personal information while it is transmitted over the Internet.
Collecting other personal information
When you browse Support Collectors’ web site, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
Like many web sites, the Support Collectors web site uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our web sites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every Support Collectors employee and staff member.
- Support Collectors does not knowingly solicit personal information from children or send them requests for personal information.
- The Support Collectors web site may contain links to other sites. Support Collectors does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
- If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
The Support Collectors Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
