Common Questions
About child support collection and alimony enforcement
Category List / Eligibility
- How do I know I can trust Support Collectors?
- How do I know if I'm eligible for help from Support Collectors?
- My children are over 18, can you still help me?
- What if I already have a case open with my local government child support office. Can you still help me?
- What if my case has been closed by a government child support agency, am I still able to collect?
- Q: How do I know I can trust Support Collectors?
- A: Support Collectors has a proven track record of helping our clients in an honest, ethical and professional manner. During our company's 12-year history, we have helped thousands of parents just like you collect their court ordered support. In fact, many of our clients have even taken the time to write a letter detailing of their experience with Support Collectors. Our web site includes a sampling of the types of letters our office receives every month. We are also licensed and bonded and along with being members, we have an excellent reputation with the Better Business Bureau. Feel free to check out our record.
- Q: How do I know if I'm eligible for help from Support Collectors?
- A: If you meet these requirements, you're eligible:
- You currently have or are aware of a court order awarding you child support and/or spousal support (alimony)
- You are not currently receiving any form of government public assistance, such as AFDC, TANF or food stamps; and
- You are owed at least $2,000 in past-due child support and/or spousal support.
- Q: My children are over 18, can you still help me?
- A: Yes, in most cases, the unpaid support is still owed and can be legally collected. However, state laws vary as to how many years of back support can be collected. In many states, such as Minnesota, we are allowed to collect up to ten years of past support and are also allowed to charge interest on the past-due amount. In some states collection costs and attorney's fees may be recovered as well.
- Q: What if I already have a case open with my local government child support office. Can you still help me?
- A: Yes, by law you have the legal right to request the services of a private firm such as Support Collectors. We maintain a cooperative relationship with public agencies nationwide and work together to transfer information regarding your case. Many clients have found that after using our services once, the absent parent never becomes delinquent in his or her support obligation again.
- Q: What if my case has been closed by a government child support agency, am I still able to collect?
- A: In most cases, Support Collectors is able pursue your delinquent child support even if the government or public agencies will not.
